FAQs

Do you accept insurance?

Yes, we accept most major insurance carriers, including:

Aetna
Blue Cross
Blue Shield
BlueCross BlueShield
Cigna
First Choice
HMA
Kaiser HMO and PPO
Life Wise
Premera
Regence
Uniform/UMP

We currently do not accept UnitedHealthcare or Medicaid, but we will provide a superbill you can submit to your insurance company for reimbursement.

If I am in network with your insurance carrier my billing team with take care of submitting a claim for your appointment.

How does billing work?

I send out paper bills once a month.

What are your out-of-pocket rates?

The rate for an intake (60 minutes) is $300, a 20-30 minute follow up is $150 and a 15 minute follow up in $100. I can provide you with a special bill that you can use to get reimbursed by your insurance company if I am out of network with your insurance plan.

How often will I have to meet with my provider?

After the intake we will meet every two to four weeks until you are stabilized and feeling comfortable with your medication regimen. After this we continue meeting every four weeks or space appointments out to every other month or every three months when appropriate.

How long does psychiatric medication take to start working?

This depends on what type of medication you are prescribed. For example, if you are prescribed a stimulant medication like Adderall, it works immediately. If you are prescribed an antidepressant like Prozac, it can take up to eight weeks to start working.

Are you able to send records to my primary care provider and/or therapist?

Yes, I am happy to do this. I will have you fill out a release of information form and return it to me. This gives me permission to release your records.

Are there times when you give out my health information without my permission?

Yes, in order to keep you safe from harm. If I determine you are at imminent risk of harming yourself or others I will call WA state authorities (i.e., 911 or a WA state designated mental health professional) for help. Before doing this, I work with you to get you to a safe place like the hospital.

Do you offer Telehealth?

Yes, we offer Telehealth through a secure online portal. For those prescribed controlled substances an annual in person meeting may be required to fulfill WA state requirements.

Do you offer in person appointments?

Only when mandated by WA state for clients prescribed controlled substances.

What are your hours?

Monday: 9:30 AM – 4:30 PM
Tuesday 9:30 AM – 4:30 PM
Wednesday: 9:30 AM – 4:30 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM

What is the best way to get in contact with you?

Email is best. My email address is monty@owensmentalhealth.com

What is your cancellation policy?

Please give me 48 hours notice to avoid a late fee. The late fee for a 20-30 minute appointment is $150 and for a 15 minute appointment it is $100.