Insurance & Billing

Owens Mental Health knows managing your mental health conditions can be stressful. That’s why we make getting the care and treatment you need simple.

Which insurance plans do you accept?

We accept major insurance carriers, including:

Aetna
Blue Cross
Blue Shield
BlueCross BlueShield
Cigna
First Choice
HMA
Kaiser HMO and PPO
Life Wise
Premera
Regence
Uniform/UMP

Will you bill my insurance company for me?

If Owens Mental Health is in network with your insurance company, we’ll submit the claim for your appointment.

If we’re out of network with your insurance company, we’ll give you a special statement (a superbill) you can submit to your insurance company for reimbursement.

What if I don’t want to use my insurance?

You can always pay out-of-pocket for your appointment. Our rates for cash payments (out-of-pocket payments) are:

$300 for an intake appointment (60 minutes)
$150 for a 20- to 30-minute follow-up appointment
$100 for a 15-minute follow-up appointment

Do you charge for canceling an appointment?

Yes. To avoid a late fee, please cancel your appointment at least 48 hours in advance; otherwise, you’ll be charged the full amount for the missed appointment.

What forms of payment do you accept?

We accept checks and credit card payments.

Can I use my HSA or FSA to pay for services?

Absolutely, but please check with your tax advisor about the impact using an HSA or FSA may have on your taxes.

How often do you send bills?

We send paper bills once a month.

How do I pay my bill?

You can mail a check or pay your bill through the online portal, Onpatient. To access the portal, request an invitation from us. You can also pay by credit card at the time of your appointment.

Do you offer a sliding scale, discounts, or payment plan?

Currently, we’re unable to offer these options.

Are the rates for virtual appointments the same as in-person appointments?

Yes. No matter how you access our services, you’ll pay the same rate.